Mold Remediation Success: SERVPRO of The Main Line Restores a Local Home

7/23/2024 (Permalink)

This is the wall before mold remediation services began in on our customers wall

A Hidden Threat Revealed

Recently, SERVPRO® of The Main Line responded to a distress call from a homeowner in Devon. The family had noticed a musty odor and visible mold growth in their basement. Concerned about the potential health risks, they contacted us for professional help.

Comprehensive Mold Inspection

Our team arrived promptly and conducted a thorough inspection of the property. Using advanced tools such as moisture meters and thermal imaging cameras, we identified the extent of the mold infestation. It became clear that a hidden water leak had been feeding mold growth behind the walls and under the flooring.

Developing a Tailored Remediation Plan

With the inspection complete, we developed a tailored mold remediation plan to address the specific needs of the property. Our plan included containment to prevent the spread of mold spores, air filtration to remove airborne contaminants, and the removal of mold-infested materials.

Expert Mold Remediation in Action

Our mold remediation specialists began by setting up containment barriers and using HEPA air scrubbers to filter the air. We carefully removed damaged materials and used antifungal and antimicrobial treatments to eliminate mold colonies and prevent new growth. Additionally, we addressed the underlying moisture issue to ensure that the problem would not recur.

Restoring the Property and Peace of Mind

Once the mold was removed, we focused on restoring the affected areas. This involved replacing drywall, flooring, and other materials to bring the basement back to its pre-damage condition. Throughout the process, we maintained clear communication with the homeowner, providing updates and answering questions to ensure their peace of mind.

The SERVPRO Difference

Our recent mold remediation project is a testament to our dedication to providing comprehensive and effective mold remediation services. The homeowner was relieved and grateful for our prompt and professional response, saying, “SERVPRO not only removed the mold but also restored our home. We couldn’t be happier with the results.”

Protect Your Home from Mold

Mold can pose serious health risks and cause significant damage to your property if not addressed promptly. If you suspect mold growth in your home, don’t wait. Contact SERVPRO of The Main Line for expert mold inspection and remediation services. We are here to help 24/7, ensuring your home remains safe and healthy.

Restoring Hope: SERVPRO of The Main Line Tackles a Major Water Damage Event

7/23/2024 (Permalink)

This warehouse contained many contents with an ERP in place we were able to restore this business with minimal interruptions.

Quick Response to a Local Emergency

On a rainy Tuesday morning, SERVPRO® of The Main Line received an urgent call from a local business owner in Devon. A significant water leak had caused extensive flooding throughout their warehouse building. Understanding the urgency, our team quickly mobilized and arrived at the scene within an hour, ready to tackle the challenge head-on.

Thorough Assessment and Action Plan

Upon arrival, our highly trained technicians conducted a thorough assessment of the situation. We discovered that a burst pipe had caused severe water damage to the warehouse and contents. After discussing the findings with the business owner, we devised a comprehensive action plan to address the damage and restore the property as quickly as possible.

Advanced Equipment and Expertise at Work

Using state-of-the-art equipment, including powerful water extractors and industrial-grade dehumidifiers, our team began the water removal process immediately. Our water damage restoration experts meticulously dried and dehumidified the affected areas to prevent further damage and potential mold growth.

Keeping the Customer Informed

Throughout the restoration process, we maintained open lines of communication with the business owner. We provided regular updates on our progress and addressed any concerns promptly. Our commitment to transparency and customer satisfaction was evident in every step we took.

The SERVPRO Difference

Within just a few days, SERVPRO of The Main Line successfully restored the warehouse building to its pre-damage condition. The business owner was amazed at the efficiency and professionalism of our team, stating, “SERVPRO made it like it never even happened.”

This recent project exemplifies our dedication to providing top-notch water damage restoration services to our community. We are proud to serve The Main Line and will continue to be there for our neighbors whenever disaster strikes.

Learn More About Our Services

For more information about our water damage restoration, fire damage restoration, and other services, visit our website. If you ever find yourself in need of emergency restoration services, don’t hesitate to contact SERVPRO of The Main Line. We are here to help 24/7.

Swift Recovery: SERVPRO of The Main Line Handles Fire Damage and Reconstruction for a Devon Residence

7/23/2024 (Permalink)

Immediate Response to a Devastating Fire

Recently, SERVPRO of The Main Line was called to action following a devastating fire at a residence in Devon. The fire had caused extensive damage, leaving the homeowners overwhelmed and uncertain about the next steps. Our team quickly mobilized to provide emergency response services and support the family during this challenging time.

Emergency Board-Up Services

Upon arrival, our first priority was to secure the property. The fire had left parts of the home exposed and vulnerable to the elements and potential vandalism. We promptly performed board-up services to protect the home from further damage and to ensure the safety of the neighborhood.

Comprehensive Fire Damage Assessment

With the property secured, our team conducted a thorough assessment to determine the full extent of the fire, smoke, and soot damage. We used advanced equipment and techniques to evaluate the structural integrity of the home and identify areas that required immediate attention.

Expert Fire Damage Restoration

Our highly trained technicians began the fire damage restoration process by removing debris and cleaning affected areas. We used specialized equipment to eliminate smoke odors and deep-cleaned surfaces to remove soot and smoke residues. Our goal was to restore the home to its pre-fire condition as quickly and efficiently as possible.

Reconstruction and Restoration

In addition to fire damage restoration, we provided comprehensive reconstruction services. Our reconstruction team worked diligently to repair and rebuild damaged sections of the home. From replacing drywall and flooring to restoring electrical and plumbing systems, we handled every aspect of the reconstruction process. Throughout the project, we maintained clear communication with the homeowners, ensuring they were informed and involved in every step.

The SERVPRO Difference

Our recent project highlights our commitment to providing comprehensive fire damage restoration and reconstruction services. The homeowners were deeply appreciative of our swift response and professional service, stating, “SERVPRO was with us every step of the way, from securing our home to rebuilding it. We couldn’t have asked for a better team.”

Ready to Help 24/7

At SERVPRO of The Main Line, we understand that fire damage can be overwhelming and stressful. Our team is here to provide expert fire damage restoration and reconstruction services, ensuring your home is restored to its pre-fire condition. If you ever face a fire emergency, don’t hesitate to contact us. We are available 24/7 to help you recover and rebuild.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/18/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of The Main Line today at  610-524-0211 for your Certified: SERVPRO Cleaned consultation.

CORONAVIRUS/COVID-19 CLEANING INFORMATION

4/23/2020 (Permalink)

SERVPRO of The Main Line professionals are uniquely prepared during this unprecedented time to clean, disinfect, and sanitize your home or business according to the protocols set forth by the CDC. We have over 30 years in experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staffs perform on a daily basis.

We offer three types of services to help your home or business stay safe or become safe once again.  *Fogging can be performed as a standalone service or combined with other types of cleaning.*

ALL CLEANING/DISINFECTING/SANITIZING TO BE DONE USING GUIDELINES SET FORTH BY THE CDC USING EPA RECOMMENDED VIRUSCIDES

Proactive cleaning – $0.20 to $0.30 per square foot.  No confirmed or suspected cases within home or business.  This type of cleaning is typically done for essential businesses that have remained open or for business that plan to open.  This type of cleaning is also done for situations where routine cleaning is lacked during time away and a deep cleaning is needed.  Professional cleaned surfaces are easier to keep clean.

This option includes cleaning of high touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, phones, keyboards, switches, handrails, and tables, etc.  Cleaning removes the soil and dirt that harbors/protects the infectious agents, while disinfecting/sanitizing kills the remaining environmental pathogens.  Cleaning of visibly dirty surfaces followed by disinfection/sanitization is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in community setting.  Disinfecting is done on non-porous surfaces by wiping with viruscide, sanitizing is done on porous surfaces by misting with viruscide.

Confirmed cleaning - $0.50 to $0.75 per square foot.  Positive test or reasonable assumption of positive case of COVID-19.  This type of cleaning is done for a business that has had someone potentially spreading the disease throughout the area and wants to safely use building again.  This type of cleaning can also be done in residential setting where multiple people use a common area.

This option includes all of the proactive cleaning measures with addition to all walls and floors.  Technician PPE is increased and if possible no one should be in building during the cleaning. 

Fogging is most commonly done after this cleaning to ensure all surfaces are disinfected/sanitized.  It is always best to disinfect/sanitize a clean surface.

Fogging - $0.05 - $0.12 per square foot.  Fogging or spraying is done in conjunction with other types of cleaning or done as standalone service in industrial/warehouse/sporting facility where hand cleaning would not be efficient or is not feasible.  Fogging is sometimes also done in a building/residence where it is reasonably clean and customer simply chooses to fog only. 

Fogging applies the viruscide as an ulta low volume mist that covers all surfaces in a thin even coat.  Building should not be occupied during the fogging but is safe to enter after it settles.

Understanding Mold

4/15/2020 (Permalink)

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
• Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If You See Signs of Mold, Call Us Today –(610) 640-9533

Water Damage to your Home? Call SERVPRO of The Main Line

4/10/2020 (Permalink)

SERVPRO of The Main Line is available 24 hours a day for water emergencies, no matter the size. When you are dealing with a water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (610) 640-9533

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of The Main Line has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO technicians may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of The Main Line:

SERVPRO of The Main Line specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

7 Step Process for a Fire Damage

4/10/2020 (Permalink)

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (610) 640-9533.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Fire Damage to a Commercial Property

4/8/2020 (Permalink)

Smoke and fire do more damage than most people realize. More often than not, it is unsafe to enter your place of business even after a fire has been put out, because there could be major structural damage. It is crucial for smoke and fire damage to be mitigated as soon as possible in order for the building to be returned to its safe, pre-fire condition.

Smoke Damage

The types of materials that are burned in a commercial fire leave behind powerful odors. Electronics, carpets, plastic, metals, and engineered-wood furniture are all burned and create odors and ash that can corrode, etch and discolor as well as cling to the remaining structure. These types of fumes from fire seep into the walls and floors and may contaminate the indoor air much later if they are not removed. These cannot be removed with a typical cleaner. It takes special equipment and the expertise of professionals to mitigate smoke damage, so the building is odor-free.

The different types of damage include:

• Metals that tarnish or corrode
• Plastics that melt and change color
• Fiberglass that cracks
• Wood that may need refinishing/replacing  
• Finishes on appliances that turn yellow

The situation worsens the longer you wait to call a professional mitigation contractor. After the fire is out, the smoke and ash remain. It is also more cost-effective to get the repair started as soon as possible. Even if the fire damage is contained in a small part of your commercial building or office space, smoke damage can permeate a greater area.

Getting Smoke Damage Cleaned

Smoke and heat will distribute ash through the home and it can remain in cracks and crevices. One of the best ways to remove smoke odor is through thermal fogging. This technique opens the pores in the walls and floors to neutralize the odor from the smoke that has entered deep into them. Then, use dehumidifiers and high-powered fans to thoroughly dry the water damage cause from putting out the fire.

Professionals Know the Job

The best fire-damage professionals are expertly trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). They take extensive coursework to get their certification. They will identify all the affected materials in your home and find the source of any odors. Experts know what can be salvaged and what needs to be discarded. They use specialized detergents that have been designed to treat specific types of odor.

Professionals can also increase the possibility of saving property rather than needing to replace it, and they can clean out your vents and ducts. Some of the services offered are:

• Removal of smoke and odor
• Cleaning and sanitizing
• Professional deodorization
• Temporary protection of surfaces already cleaned
• Removal of carpets and pads if required

Fire damage is devastating, but it is not over when the fire is out. To get your business back to pre-damaged condition, professional fire and smoke mitigation is essential.

SERVPRO of The Main Line is a 24/7 emergency restoration, repair and cleaning company. Our technicians are highly trained and experienced with every fire and water damage situation; from water leakage to total flooding, fire, smoke and mold damage, and catastrophic events cleanup and restoration.

Picking the Best Restoration Company for your Property

4/6/2020 (Permalink)

Unexpected damage is always a shock for homeowners. It can be difficult to determine what to do next or how to react in the moment.

That is why, we always recommend that property owners plan ahead for these types of situations, so if the damage occurs, they’ll know immediately who to call. But how do you know you’re choosing the right restoration company?

There is a lot of information surrounding the restoration industry, so it is important to narrow it down by determining what is actually important. Here are some key points to consider when making your choice:

Their Areas of Expertise

It is not uncommon for property damages to require more than one aspect of restoration. For example, cleaning up fire damage involves ridding the air of toxic particles and water damage often involves restoring structures. SERVPRO of The Main Line is certified and experienced in all aspects of damage, making us the forefront leader in making sure all of your needs are met and exceeded, from start to finish.

Their Night and Weekend Availability

Damages have a knack for occurring at the most inconvenient times, so it is important to pick a company that will be there whenever you call. Because we have a 24/7 emergency line, we are able to guarantee we’ll always be there when you need us.

Their Level of Training

It is important for a company to invest in the training of their technicians to guarantee they will be prepared for any damage situation that arises. The restoration industry has high standards for training, which is what we use as our guideline for all educational materials.

Their Ability to Scale

Because we are a local franchise with a massive network of 1700 other locations in North America alone, SERVPRO of The Main Line can scale as needed for larger disasters. This ensures that we can treat a single-home fire with the same level of care as we would a city-wide disaster; providing exceptional service in both cases.